The Association Representing Solicitors in Galway City and County

GSBA Posts

15 April 2019

Court Office Review Implementation (CORI)

Dear colleagues,

Please see message below from CORI Customer Service Project Team, Courts Service:-

As part of the Court Office Review Implementation (CORI),  the Courts Service is reviewing its customer service charter, specifically to enhance the charter for provincial Circuit and District Court Office.

In this context, the Courts Service is conducting a survey of court offices’ customers to get an understanding of your expectations regarding the service you receive in a provincial Court offices and how you would like to conduct your business with the Courts Service. This will help us provide a better service, communicate what we can and cannot do and when we can’t help you, direct you to an organisation that can.

 We are enclosing a link to the survey  https://www.surveymonkey.com/r/9LYN32Q.  The survey will remain open until the 8th May 2019

The survey is short and should take approximately ten minutes  to complete.

Please note that the survey is anonymous so we will not be able to send you a copy of the results individually. However, the survey results will be published on our website so please keep an eye out for them.

Finally , the Courts Service would like to thank you in advance for your  participation with the survey